Privacy Policy

1. General Introduction

At Sseha Turkey, we recognize the sensitive nature of clinical and personal data. We are fully committed to protecting your privacy and ensuring the security of all information shared with us for organizing your medical tourism journey in Turkey.

2. Information We Collect

We collect information that you voluntarily provide to us when submitting consultation requests, including:

• Full name and contact details (Phone/WhatsApp number, email address).
• Current country of residence.
• Medical details, symptoms, diagnoses, and files (medical reports, test results, or before-after clinical pictures).

3. How We Use Your Data

The information collected is strictly used for the following purposes:

• Providing free online medical consultations and preparing cost estimations.
• Sharing clinical files with partner board-certified doctors and certified hospitals in Istanbul to formulate customized treatment plans.
• Contacting you directly via WhatsApp or phone to follow up on your case and organize transfers and accommodation.

4. Medical Confidentiality & Third Parties

We never sell, lease, or share patient data with third-party marketing agencies. The sharing of medical data is strictly confined to the medical teams and certified Turkish clinics directly involved in your care, within the limits of medical necessity and with your full consent.

5. Information Security

We implement high-standard security procedures and technical safeguards (including SSL encryption and secure transfer pipelines) to protect your records from loss, modification, or unauthorized access.

6. Your Patient Rights

You have the complete right to request access to, edit, or permanently delete your clinical and personal records from our databases at any time. To exercise these rights, please email us directly at info@sseha.com or inform your medical coordinator.